Plans & billing
11 articles
Billing overview
Learn how to manage Calendly billing: adjust seats, change plans, view invoices and seat charges; understand trial auto-downgrade to Free, when upgrades and downgrades take effect, and how joining organizations affects subscriptions
Calendly's legacy plans
Calendly has phased out the Essentials and Professional plans for new customers while existing users maintain their features and pricing. Explore new subscription options on the pricing page and learn about included features in legacy plans.
Choose the right Calendly plan
Discover the ideal Calendly plan for your team's scheduling needs. Compare the Free, Standard, Teams, and Enterprise options to find features that enhance booking efficiency, automation, and collaboration while optimizing costs as your team grows.
How to add or edit your tax ID
Add or update your organization's Tax ID and company address in your Calendly Billing settings to ensure correct tax treatment on future invoices.
How to change your plan or billing information
Manage your Calendly subscription and billing: change or cancel plans, upgrade or downgrade seats, update payment method, billing address and tax ID, switch monthly or yearly cycles, and contact support for invoices or refunds
How to download your Calendly invoice
Download your Calendly invoice by opening Settings then Admin then Billing, finding your transaction in Transaction History, clicking the invoice icon next to it, and downloading the file to your computer.
Taxes and your Calendly subscription
Calendly may charge taxes on subscription fees based on your location due to local laws. This article explains applicable jurisdictions and how to submit tax-exempt documentation for refunds or exemption on future invoices.
Calendly and the RBI e-mandate
The RBI's e-mandate affects Indian customers using Calendly, requiring manual payment confirmation for subscriptions. Each billing cycle, users will receive an email to complete payments within 10 days to avoid service interruption.
Currencies and your Calendly subscription
Learn how Calendly handles currency for subscriptions, primarily processing in USD while offering GBP for UK users and EUR for Eurozone users. Existing users can contact the billing team to switch their payment currency.
How to cancel your Calendly subscription
Learn how to easily cancel your Calendly subscription by switching to the Free plan through the Billing page. Access paid features until the end of your billing cycle and find answers to FAQs about account deletion and refunds.
SMS credit limits
Calendly enforces SMS credit limits to ensure reliable messaging. Non-Enterprise plans offer 250 credits per seat monthly, while Enterprise plans offer 1,000. Message costs vary by country, using 0, 1, 3, or 9 credits depending on the destination.