How to change your plan or billing information

You can manage your Calendly subscription and billing details from your Billing page. Use this guide to change your plan, update payment info, or switch your billing cycle.

• Want to delete your account and remove all data? Follow these steps.

Change your plan

1. Go to your Billing page in the Admin Center.
2. Select Change plan, then Upgrade/Downgrade.
3. Choose the plan that fits your scheduling needs.
• To cancel, switch to the Free plan.
• Looking to delete your account? Here’s how.

Downgrade details

• Downgrades start at the end of your billing period. You'll keep your current plan features until then.
• You can also add or remove seats and change billing info during the upgrade/downgrade process.
• Changed your mind? Click the banner at the top of your Billing page to cancel the downgrade.

Need help with a custom invoice or a refund? Get in touch with our billing team by contacting support.

Change your billing information

Calendly customers can update their payment info anytime from the Billing page.

To update your credit card:

1. Go to your Billing page.
2. Under Billing information, click Edit payment details.
3. Enter your new credit card info and select Update.

To update your billing address:

1. Go to your Billing page.
2. Under Billing information, click Edit billing address.
3. Enter the updated address and select Update.

To update tax information:

• If your company is outside the U.S. and has a tax ID, follow these tax ID instructions.

Change your billing cycle

To switch from monthly to yearly:

1. Go to your Billing page.
2. Under Next bill, click Switch to annual and confirm your changes.

To switch from yearly to monthly, get in touch with our billing team by contacting support.

Frequently asked questions