Why am I not receiving Calendly email confirmations?
Updated Oct 13, 20262 min read
This article helps you find a missing Calendly booking confirmation. The fix depends on your role: a host has a Calendly account and others book time with them; an invitee booked time with someone else's Calendly account.
Where do hosts find their booking confirmation?
Check these places:
- Your inbox: search for emails from notifications@calendly.com
- Meetings: in Calendly, go to your Calendar page.
- Your connected calendar: check the calendar you've configured to receive new events.
If the event shows up on your Calendly Calendar page or in your connected calendar but not your inbox, contact your email provider to check for email delivery issues.
Why am I not receiving any confirmation emails as a host?
- Search your whole inbox, including Spam and Junk, for notifications@calendly.com
- Ask your IT team to allowlist Calendly's IP addresses if your company filters email
Where do invitees find their booking confirmation?
Search your inbox, including Spam and Junk, for:
- notifications@calendly.com
- The host's email address
If you still can't find it, contact the host directly. Calendly Support can't resend invitations or share details about someone else's event.
Why am I not receiving confirmation emails as an invitee?
Your organization's email filter may be blocking them. Ask your IT team to allowlist Calendly's IP addresses, then ask the host to resend the invitation.
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