Which sub-processors does Calendly use? (GDPR, CCPA)
Calendly uses sub-processors — third-party vendors that process customer data on Calendly's behalf — to help deliver Calendly's services. This article lists each Calendly sub-processor along with its processing activity, Data Protection Officer (DPO) contact, and data center locations, to support compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Note: This list of Calendly sub-processors is updated as sub-processors are added or removed. If you would like to be notified when updates to the sub-processor list occur, please sign up here to subscribe.
Calendly Sub-processors
Sub-processor Name | Processing Activities | Data Protection Officer Contact Details | Locations of Data Center(s) |
Ada | User support chat management | USA, Canada | |
Aiven | Infrastructure | USA | |
Amazon Web Services | Infrastructure | USA | |
Assembled | User support management | USA | |
Cloudflare | Content Delivery Network (CDN) and Distributed Denial of Service (DDoS) mitigation | USA | |
Datadog | Infrastructure performance monitoring and business Analytics | USA | |
E-HAWK | Malicious actor detection and prevention | USA, Netherlands | |
Elasticsearch | In-app search services | USA | |
Infrastructure and analytics | Web Intake Form: | USA | |
Hex | Product related data analysis and visualization | USA | |
Hyperdoc (a.k.a. Recall.ai) | Processes audio/video recording for Calendly Notetaker | DPO: david@recall.ai | USA |
Intercom | Customer support enablement | USA | |
Loris.ai | Customer support tool | USA | |
Monte Carlo | Data quality observability | USA | |
OpenAI | AI features, Notetaker meeting summaries, SMS compliance | USA | |
Pendo | Product experience tool | USA | |
Redis | Manages in-memory data storage and caching services | USA, Israel | |
Sprig | Customer feedback tool | USA | |
Tableau | Data analytics and visualization | USA | |
Temporal Technologies | Supports background workflows to sync Gmail metadata for contact email threads | USA | |
Twilio | SMS provider and domain-based message authentication, reporting and conformance | USA | |
Upscope | Interactive screen sharing for customer support assistance | USA, UK | |
Zendesk | Customer service communication tool | USA |